Phone: +46793476122
Bio
My Story
As someone who is passionate and detail-oriented in everything that I do, I enjoy approaching projects with a open mind for learning and developing further as a game designer. A large part of my success while working with people stems from my ability to cultivate an intuitive understanding of their needs, and spearhead the project from there. I have also had the pleasure to learn about player heuristics and what makes players come back for more. Have a look at the work I’ve done in the past, and get in touch to learn more.
Professional History
My Experience
January 2022 - Present
Technical Specialist
Help in assisting and troubleshooting issues that users have with their devices within a timely manner seeing minimum of 4 customers per hour equating to 32 technical support inquiries each day. This role as technician allowed for repairing relationships and trust with Apple as well as encouraged myself to think quickly and adapt to each situation individually. Completed troubleshooting and diagnostics on company resources.
August 2021 - January 2022
Specialist
Use knowledge of Apple products and services to educate and properly provide the right items for every situation. Help teach and educate how to use Apple products as well as some basic troubleshooting.
October 2019 - August 2021
Shift Supervisor
Being a shift supervisor for Starbucks means that while maintaining my barista qualification I also took upon the responsibilities of leading the team each day in ensuring the highest quality work environment. I also dealt with company statistics and sales files as well as managing money. As well as all of this I also focused more on customer service and the personal experience for our customers making every moment right. I am in charge of deciding the partner of the month as well and becoming a Coffee Master.
May 2017 - August 2021
Barista
Working as a barista to serve quality coffee and espresso drinks. Maintaining up to date knowledge of a changing menu and broad range of coffee beans around the world. Being a team member and ensuring that there is clear communication while working behind the bar makes for a smooth workplace. I was also awarded the partner of the quarter for Q4 in 2019.
April 2014 - July 2015
Team Member IKEA US
I worked to help improve and keep the company name just as wonderful as the company itself. I had to memorize lots of products and even work in areas I didn’t know when they needed help. The main goal for IKEA workers is Teamwork.
Kyle Alley
Creative Mind at Play
Welcome to my relevant work portfolio. From experimental passion projects to work for university and game conferences, I’ve had the opportunity to create a variety of projects. Though here I will only post my biggest projects for your enjoyment. I thrive on creative challenges and enjoy building strong relationships along the way. Explore some of my work below.
"A game is a series of interesting choices"
Sid Meier
Get in Touch
Interested in learning more about me, my work or how I can help on an upcoming project? Feel free to reach out anytime, I would be more than happy to chat.
Kopparvägen 162, Täby 18744, Sweden
Phone: +46793476122
